It is undeniable that digital disruption due to the Industrial Revolution 4.0 has an impact on cross-industry businesses. Digital disruption really creates new conditions for businesses due to the easy access and flow of information flowing through digital platforms. It doesn't stop there, the COVID-19 pandemic attack in 2020 also seems to be forcing us to transform our business to be more ready to face the digital era. Here are some things that you must prepare to transform your business to welcome the digital era

Financial inclusion is a condition where every community has access to various quality, on time, smooth and safe formal financial services at affordable costs according to their individual needs and abilities. Based on the Survei Nasional Literasi Keuangan (SNLIK) conducted by the Otoritas Jasa Keuangan (OJK) in 2019, Indonesia's financial inclusion index stood at 76.19%. This figure has increased by 8.39% when compared to the previous 3 years. The increase in the financial inclusion index is certainly a positive sign regarding equitable economic growth in Indonesia.

Along with the rapidly growing number of Internet users in Indonesia, the number of e-commerce users is also growing rapidly. According to GlobalWebIndex in 2019, Indonesia is the country with the highest e-commerce adoption rate in the world. As many as 90% of internet users aged 16-64 years have already experienced online shopping. Global management consultant McKinsey & Company even stated that Indonesia's e-commerce market capitalization value will reach USD 40 billion by 2022.

In contrast to domestic trade which only uses one currency, a business that has penetrated international market is required to monitor the exchange rate of the country with which the business is trading. It is because every day, foreign currencies are always changing and even fluctuating. One time, rupiah is stronger compared to other currencies (appreciation). But other times, it weakens or what we call commonly as depreciation.

BRI is once again recognized as a world-class bank by ranking 112 of the best banks in the world and becoming the number one bank in Indonesia in the list of "1000 Best World Banks in 2020" issued by The Banker. This is assessed based on growth rate, profit, asset quality, operational efficiency, return on risk, liquidity, and others.

Online transactions have become more common in the digital age. Ever since the pandemic arrived, it has accelerated the digitization process in literally all fields including business. At a time when people's mobility is becoming more and more limited, online transactions become an option to meet various needs ranging from primary needs such as food, drinks, and other household supplies to tertiary needs (gadgets, automotive, or other hobbies).

Online payment system is an absolute feature that businesses must provide to consumers amidst a pandemic situation. This is due to consumers preferring to shop online rather than coming directly to the store. Bank Indonesia (BI) reported that during the pandemic the number of digital transactions continued to grow. The value of digital banking transactions has reached IDR 2,774.5 trillion or increased by 13.91% as per December 2020.

As the largest bank in Indonesia, BRI actively take part in realizing Indonesia Payment System Blueprint 2025 by developing Open Banking through the creation of BRIAPI. This is one of BRI efforts in digital transformation and big-data utilization to support financial industry

The rise of digital transactions has driven Indonesia's Open API trend. Currently, the demands for digital transformation are increasing due to the pandemic that requires many activities to be carried out virtually. From educational to trading activities, all must be done online. According to Bank Indonesia (BI), Indonesia growth in digital transactions in 2021 is expected to skyrocket, with a significant acceleration of digital banking and e-commerce transactions. It is mainly a clear consequence of the COVID-19 pandemic that encourages consumers to adapt, shifting their behaviour of shopping from offline stores to digital platforms.

Making payments via bank transfer manually can be a little annoying either for business owners or customers. From the customers’ side, they have to confirm after making transactions by sending a transfer slip or their mobile banking screenshot. On the other hand, the business owners must confirm the payments manually.